SMS Terms
Twin Link Mattress Text Updates: SMS Terms and Conditions
- Program. Twin Link Mattress Text Updates is run by Twin Link Enterprises LLC (doing business as Twin Link Mattress), 9327 Lear Ct, Huntersville, NC 28078.
- What we text. Customer care messages: replies to your questions, order and shipping updates (including FedEx tracking), delivery, damage or return follow-ups, and follow-ups on requests you made by phone or on our website. We don't send marketing texts through this program.
- How you opt in. You agree to receive texts when you check the SMS consent box on our website form, or when you give verbal consent on a call with us. Consent is not a condition of any purchase.
- Message frequency varies based on your requests. Usually 1 to 5 messages per request or order.
- Message and data rates may apply. Check with your mobile carrier for details.
- Opt out. Reply STOP at any time to cancel. We will send one message confirming you are unsubscribed, and after that you won't get more texts unless you opt in again.
- Help. Reply HELP for help, email info@twinlinkllc.com, or call (888) 233-9087.
- Carriers are not liable for delayed or undelivered messages.
- Privacy. See our Privacy Policy. Your mobile number and opt-in data are never sold or shared with third parties for marketing. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties, except service providers (such as our SMS platform) that help us deliver messages to you.
- Contact. Twin Link Enterprises LLC, 9327 Lear Ct, Huntersville, NC 28078 · info@twinlinkllc.com · (888) 233-9087.